Returns & Exchanges
At PerfumeSteal.in, we strive to ensure your fragrance experience is exceptional, offering a seamless returns process for products that arrive damaged or do not meet our quality standards. Due to the personal nature of fragrances, we accept returns within 7 days of delivery provided the item remains in its original, unopened packaging.
Return Process
- 1.Initiate a Request
Contact our support team via email or WhatsApp within 7 days of receiving your order, providing your order ID and a clear reason for the return.
- 2.Verification Process
Upload a short unboxing video or photographs of the product to help our quality control team verify the condition and authenticity of the item.
- 3.Schedule Pickup
Once approved, we will arrange a reverse pickup from your address; please ensure the perfume is securely packed in its original box to prevent transit damage.
- 4.Refund or Replacement
After the item reaches our warehouse and passes inspection, we will issue a full refund to your original payment method or dispatch a fresh replacement within 3-5 business days.